Ebay buyer lying about wrong item

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As you are obviously a Business Are you having a laugh? Seriously? OP has been a member for 8 years and has a grand total of 108 feedbacks as a seller. She has 3 USED items for sale and a few nail varnishes in her completed listings. If.

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What if something happens that is outside of my control? We will protect you by removing negative and neutral feedback and defects when things happen that are outside your control, such as weather or carrier delays, or when the item arrives late but tracking shows you shipped on time. Read more about seller protections.

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USPS. To get a refund from USPS, your eBay buyer can: Submit an e-form. Visit the nearest USPS location and fill out a request form. Dial 1-800-275-8777 and explain the issue to USPS customer service. FedEx. Getting a refund from FedEx requires your eBay buyer to: File an online claim on the FedEx website.

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Here are some steps you can take: If a buyer lets you know that they have a problem with their purchase, you should respond to them as quickly as possible. Keep in mind that you have 3 business days to resolve their issue before they can ask us to step in to help. If the buyer has opened a return request for an item that doesn't match the.

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Asking for pictures is basically an accusation that he is either wrong or lying, and in cases where there might be an innocent explanation (such as damage during shipping) taking that stance with a buyer can really come back to bite you in feedback and DSRs.

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Please read to the last I get few Feedback, but you don't worry!!Please a message , if you have any questions!!I will wrap the item with extra care!! Please see the details of the picture before you buy it. Love Live !! Tang Keke Plush Doll Super Star Lying Down New Sega 40cm Gift 2021 Quantity:Jumbo Plush Doll 1 Size: Apporox Plush →W26×D40×H27cm I ship within 4-7.

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Hi all, I've been an eBay member since 2000 (2386 poss, 100% until this week) and not had much in the way of trouble up until now. I'm only an occasional seller, I buy mostly! Just after some feedback from people as I'm well aware that as a seller you seem to be very lacking in back-up from eBay. Th.

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Tell him that you can't process a refund or return until you have seen photos. Tell him that you need them to show eBay to speed the return process up. You don't really need them for that purpose, but he doesn't have to know that! I would be suspicious of someone who refused to provide photos of alleged damage.

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Answer (1 of 10): I can tell you from experience, because how I price my items in a way so that everyone can have an opportunity to try what I have that is worth it to them. But What I sometimes see, is that people sometimes give me the sense that they have done this before when buying an.

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I tried to get a refund from eBay but they denied it because of the "authenticity guarantee". The seller swears that they never even opened the shoe box to look at it, much less wore it. So either the sellers lying about the shoe being worn or the authenticator wore/messed up the shoe, either way it completely pissed me off and is shady af.

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Hello. I bought an item off of eBay a while ago and sent the money the next day. I then never got the item. So I tried to contact the person and he said he would give me a refund but never did. So I waited patiently for his reply but never got one. I then filed a report 40 days after the time I bought the item but there were a couple of problems. I closed my paypal account maybe 2 days after.

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If the problem you reported was that he said the item didn't work and you said the item did work, they will decide for the buyer almost inevitably. But if you had reported that the brand new item was returned damaged, the outcome might have been different. Returned items are required to be as shipped.

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If a buyer returns an item, it should be returned in the same condition in which it was received, and it should include all items that were in the original package. If the returned item is used, damaged, or missing any parts, or is damaged during return shipping because it wasn't packaged correctly, some sellers might provide a partial refund.

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Your options for responding to a buyer's request depend on the reason they're returning the item and the return policy you stated in your listing. The buyer received the wrong item, it arrived damaged, or it doesn't match the listing description You accept returns in your policy, and the buyer changed their mind about a purchase.

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On eBay, in the past sellers have done their utmost to avoid a buyer opening an Item Not Received case. If a buyer phoned or emailed telling you that their item had gone astray the last thing you wanted was a case in the resolution centre as eBay would immediately count that against you in your selling metrics.

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You don't need to report the seller to us if you bought an item and then received a message from us saying that the listing was removed. To get your money back, you need to either let us know that you have not received your item or open a return if the item did arrive. We take all reports seriously, but please make sure your claims are accurate.

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eBay Buyer Scams and How To Deal With Them! 1. Item Not Received. This is by far the most common scam on eBay and it’s a very simple one. A buyer will order an item and then a little while after it arrives they’ll contact the seller or create a.

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All the Customs Duty's or any such related charges are to be paid by buyer alone We will not compensat. Dispatch time is usually 3-4business days. We use FedEx DHL INDIA POST for different locations. ... In case of broken lost wrong item, we offer free replacement. Products must be returned within 30 days of receiving in the same condition.

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The reason I have always been wary of 0% feedback eBay buyers is that they could potentially cause you a lot of headaches if they either: Don't know what they're doing and don't understand the way eBay works. They turn out to be a scammer. Personally I think my buyer fell into the 2nd category, because the way that he dealt with the.

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Hi I recently made a purchase from a seller with 11,000+ reviews and around 98% positive, it was also listed as an eBay top seller. The item location was given as Sydney and I even messaged the seller to confirm. The seller did not provide a tracking number and the shipment has not arrived after 11.

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To not issue refund and wait. -Waited, refund window closed. Buyer immediately opened case. -Called Ebay, asked what to do, was told again to not do anything and that i do not not need to provide my proofs yet. -Waited not even one day, case closed, buyer receive full refund. -Called again, asked what to do next, was told the case was reviewed.

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Buyer lied about item being damaged in order to file claim. 09-30-2017 08:58 PM - edited ‎09-30-2017 08:59 PM. There is no such thing for a seller (on eBay) return, inspect, and then refund. If buyer don’t want to fallow seller’s return requirements, then he will lie and open “not as describe” case.

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Buyer lied about item being damaged in order to file claim. 09-30-2017 08:58 PM - edited ‎09-30-2017 08:59 PM. There is no such thing for a seller (on eBay) return, inspect, and then refund. If buyer don't want to fallow seller's return requirements, then he will lie and open "not as describe" case.

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Buyer lied about item being damaged in order to file claim. 09-30-2017 08:58 PM - edited ‎09-30-2017 08:59 PM. There is no such thing for a seller (on eBay) return, inspect, and then refund. If buyer don't want to fallow seller's return requirements, then he will lie and open "not as describe" case.

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All the Customs Duty's or any such related charges are to be paid by buyer alone, we will not com. Dispatch time is usually 3-4 business days. ... wrong item we offer free replacement. Products must be returned within 30 days of receiving in the same condition dispatched by us any use or alteration is not acceptable. ... eBay item number.

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To start a return, select the item you want to send back from your recent purchases above, or follow the steps below: and select Return this item. Select your reason for the return. If the item arrived damaged, broken, or faulty, add up to 10 images relevant to the reason you're returning the item for, and showing any scratches or defects.

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Heavily discounted or sold-out items: Be wary if a seller has lots of high-value items at suspiciously low prices, or a stock of hard-to-find goods that are sold out everywhere else. If a deal seems too good to be true, it probably is Off-eBay contact or payment: eBay Messages is the safest way to contact other members.

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On eBay what do you do if a buyer request a return for wrong item sent and when you recieve the item back it was exactly what you had posted? You shake your head, refund the nitwit, make a voodoo doll of him and stick pins in it, add him to your Blocked Bidder List , relist the item and move on with your life. It's business not personal.

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269. 269. V ishal Vora used eBay to auction a £115 BabyBjörn bouncer when his children had grown out of it. He washed it, listed it as used and accepted an offer of £56 plus £5 postage from an.

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There are four main situations in which an eBay buyer would be able to retract their auction bid: The member bids the wrong amount e.g. a bid of $300 instead of $30. According to the policy, the buyer should immediately bid again with the correct amount after successfully retracting the bid with the typo ... The seller changes the item.

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